Home ⌘ Privacy PolicyWe realize that making purchases at High Horse Designs or any other website requires trust on your part. We value your trust very highly, and pledge to you, our customer, that we are committed to ensuring the privacy of your personal information and will use any information you give us in a responsible manner. You are very important to us and we are dedicated to providing you with a safe and secure online experience. This privacy Statement describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time. This policy was last revised on September 18, 2008. What information do we collect? Every time you visit our Web site, our Web server automatically collects the following non-personally identifiable information: your Internet service provider's address, the referring URL and, information on the pages you access on our site. We also collect personally identifiable information that you provide, such as survey information and information you provide when you make a purchase, register your e-mail address or sign-up for sweepstakes or contests. If you have visited our site before and provided us with your e-mail address, we collect information on what pages you access or visit while on our site. How Do We Use Your Information? The information we collect is used: - to generally improve the content and layout of our Web site - to improve the content and layout of our Web site for individual visitors - to notify you about updates to our Web site - to contact you for marketing purposes in some instances, shared with other organizations - for marketing purposes - for internal review When you supply us with personal information to request a catalog or order a product, the information you provide will be added to our customer file. You may receive periodic mailings or telephone contact from us with information on new products and services, discounts, special promotions or upcoming events that we offer. If you do not want to receive such mailings or telephone contact from us, then please send email to remove yourself from our contact list. We may also contact you by mail or telephone if we have questions about your order. In some instances, we use third party vendors to help us in providing our products and services to you to assist us in managing customer information, to fulfill promotions and to communicate with you. Some of these vendors are given access to some or all of the information you provide to us, including your e-mail address, and may use cookies on our behalf. These vendors are contractually restricted from using your information other than in helping us to provide you with the products and services available on our site. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes. In the event that there is a change in control of High Horse Designs, or, if all, or substantially all, of the assets of High Horse Designs are sold to a third party, we may transfer the information on our customer file to the third party. This information may include your name, mailing address and email address among other information. Please know that if such a transfer takes place, the third party acquiring the information will be advised of your preferences about how we use your information. After the transfer takes place, use of your information is subject to the privacy statement of the third party that acquires it. The acquiring company may continue to operate the High Horse Designs website, and if so, you should check this privacy statement periodically to determine how the acquiring entity will use your information. What are "cookies"? Most Internet sites, including ours, collect data about visitors through the use of "cookies". Cookies are small software programs that help sites recognize repeat visitors by assigning a random number to each desktop for tracking content preferences and traffic patterns. Cookies may be used to "connect" your computer to information stored in a separate location. At High Horse Designs, we may use cookies to connect your computer with the information we store for you in our database. Some examples of this information include items added to your shopping cart and user specific information on pages accessed and previous visits to our site. Your information is stored in a safe and secure database. Through cookies we may also: alert you to new areas that we think might be of interest to you when you return to our site; record past activity at our site in order to provide you better service when you return to our site; or, customize Web page content based on your browser type or other information that you send us. We do not use cookies to store any of your personal or financial information on your computer. High Horse Designs recognizes that you have a choice to refuse cookies. However, if you wish to purchase from our site, you must accept the cookie so that we can securely process your order. Cookies keep track of the items that you order during your shopping session so that when you're ready to check out, all of the items you've placed in your shopping cart will be there and ready for purchase. How can you update your information? We will provide you access to the following information if you send us an e-mail, call us or write to us: - financial information (such as credit card account information) - unique identifier information (customer number or password) - transaction information (dates on which you made purchases, amounts and types of purchases) - contact information (name, address, phone number) We will evaluate each request and reply in an appropriate manner and form of communication that ensures the security of the information you have requested. How do you know your information is secure? When you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, then your site is secured through Secure Sockets Layer. We use industry-standard encryption technologies when transferring and receiving your information on our site. If you do not see one of these icons, please contact your Internet service provider. When we transfer and receive certain types of sensitive information such as financial information, we will redirect you to a secure server and notify you through a pop-up screen on our site. We have appropriate security measures in place in our facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site so you can feel comfortable and secure. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers. Children's Policy High Horse Designs does not seek to solicit information from anyone under the age of thirteen (a "Child"). If a Child submits information to us through any part of our Website, and we know that the person submitting the information is a Child, we will not use it for any purpose. We will delete the information as soon as we discover it and we will not disclose it to third parties. Changes To This Privacy Policy Statement From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Statement. If our information practices change at some time in the future we will post the policy changes on the privacy page of our Web site to notify you of these changes. You should check our Web site periodically for more information on how we use the data we collect. If there is a material change in the manner we use data we collect, we will update this Privacy Statement to reflect these changes. Conflict In Terms It is our goal to make our privacy practices easy to understand. We have created this easy-to-read Privacy Statement with that goal in mind. Some browsers utilize privacy enhancing technology to translate our Privacy Statement into a computer readable format and then translate it back into human readable format for you to read. This translation back into human readable format is often referred to as a "Policy Summary". To the extent that this Policy Summary is inconsistent with, fails to address or addresses an issue not raised in, our Privacy Statement, you should rely on our Privacy Statement as it is the controlling authority. Contact Us To contact us for any reason, including a request to be added or taken off a list, or if you have any concerns or questions, please contact us. |
